Welcome to ChocoFalls - FAQ's

Q. Where can I use the chocolate fountain?
A. The chocolate Fountain can be used for almost every occasion – Birthday Parties, Weddings, Anniversary Parties, Engagement Parties, Christenings, Communions, Confirmations, Bar Mitzvahs, Banquets, Balls, Dinner Dances, Christmas Parties, Corporate Events, Exhibitions and Product Launches to name a few.

Q. If I decide not to have a uniformed attendant, do I have to assemble the Chocolate Fountain myself?
A. Absolutely not! Chocofalls would never ask you to assemble, disassemble or clean our Chocolate Fountain. If you choose our delivery, set-up & collection service then that is what we shall do. Deliver the fountain, get it set up and the chocolate running then return when you are finished taking the fountain and the mess with us.

Q. So what are the advantages of having a uniformed attendant then?
A. Our uniformed attendant is there if you wish, to keep the Chocolate fountain running smoothly and looking at it’s best. As you can imagine once everyone dives in things can get a bit messy, your uniformed attendant is there to keep things looking untouched, topping up the chocolate and dipping items if necessary, cleaning up any drips and of course helping your guests if they need it. In having a uniformed attendant you also get full use of our illuminated fountain surround which is a must for any Wedding or smart event.

Q. Can I use the Chocolate Fountain outside?
A. We do not recommend using the Chocolate Fountain out side in the open as it tends to affect the running of the machine. If it is too cold the chocolate will not fall properly, if it is at all windy it will blow gaps in the chocolate, then there’s the insect situation and unfortunately they like chocolate as much as we do.

Q. Can I use the Chocolate Fountain in a Marquee?
A. Yes, if you have a heavy-duty marquee that stops any wind.

Q. What areas do you cover?
A. We cover the whole of the south east of England, larger events further a field can be negotiated.

Q. What type of chocolate do you use in your Chocolate Fountains?
A. We use Curvature Finest Belgian Chocolate in all of our Fountains. This comes as Milk, White and Dark Chocolate we can also supply Orange, Strawberry, Lime, Praline, Cappuccino and Hazelnut flavoured chocolate. Flavoured chocolate must be specially ordered.

Q. Does your chocolate Contain Nuts?
A. Not directly no, although it may contain nut traces.

Q. If we hire a Chocolate Fountain how long do we get it for?
A. The average hire period is 4-5 hours, although if you think your going to need it for longer just let us know when you place your booking no extra charge.

Q. What foods can we use for dipping?
A. ANYTHING! as long as you like it covered in chocolate, the most popular dipping items are Strawberries, Marshmallows, mini doughnuts, profiteroles and biscotti. Please remember that some fruit is seasonal.

Q. Do you have public liability insurance?
A. Yes, Chocofalls are fully insured and we also have a certificate in Food Hygiene satisfying the requirements of the 1995 food safety regulations.
 

Call us free on 08000 93 23 68 to discuss your chocolate dipping requirements.